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Bad Habits in the Plumbing Industry

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I’ve been witness to quite a few bad habits in the plumbing industry over the years. One of the most widespread bad habits takes place during the construction of new homes. While bidding out the project, the contractor will generally hire the least expensive plumber. But you usually get what you pay for, and a cheap plumbing system in a new home means that corners are cut somewhere. Contractors are deciding to save money at the expense of longevity and quality. As a consequence, after only 5 to 10 years, the homeowner will end up having to replace some very expensive plumbing items. Spending a little bit more upfront could have led to much more longevity for the new home’s plumbing system.

Another bad habit is when plumbers charge for time and material. In other words, you’re being charged by the hour in addition to paying for parts. That’s fine if you have a very efficient plumber who is able to do a good job in minimal time. In most cases, though, plumbers who charge this way end up having to make a run to the supply house even though they could have had those items ready in the first place. Charging based on time and material ultimately results in unnecessary anxiety and uncertainty for the homeowner.

Next, plumbers often fall into the trap of treating the symptoms instead of treating the actual root of the issue. For instance, if a toilet is leaking or starts to run during the nighttime, the symptom can quickly be remedied by replacing the flapper. But the question then arises, what caused the flapper to go bad in the first place? Maybe it was due to something like an underlying water quality issue. Although it might seem less expensive to just keep replacing the flapper in the toilet, the underlying water quality issue is doing damage to other places like the water heater and faucets (which are much more expensive to replace/repair). Digging deeper and resolving the actual problem is the better thing to do.

When you need your plumber, you need your plumber. It’s not like you can just decide to wait a few weeks if you have a drip or leak. Less expensive plumbers might work out on one occasion, but once you have to reach out to them to take care of an urgent issue, they might be difficult to contact. You might not even be able to reach them by phone at all. It’s inexcusable for someone in the plumbing industry to have the bad habit of being unreachable. Plumbers must be available to answer phone calls and respond in a reasonable time. Whether you need a plumber for new construction or service and repair for your current home, be wary of these all-too-common bad habits across the industry. For guidance and assistance from the team at Wisler Plumbing, contact us online or give us a call at 540-483-9382.

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Our Evolve Series is a product line that we use to treat all of our clients’ water. It includes water treatment filters, units, and softeners. The Evolve Series is made by Water-Right, which has been around since the late 1960s. They are a very tenured company, and the Evolve Series is a product line that they make available only to professional-level dealers. Here are the reasons why we choose to use their products:

They are more advanced.

The Evolve Series is Water-Right’s most advanced product line. What that means is that it has advanced efficiency, advanced technology, and it’s really on the cutting edge when it comes to water treatment.

They are built to last.

One of the things that I really love about Water-Right’s Evolve line is that I simply haven’t come across another product with as much longevity. They are very committed to quality, and that’s important to us.

They are easy to maintain.

I also really like the Evolve line because the products are very low-maintenance. Of course, all water treatment products have to be maintained—even our Evolve Series. However, Water-Right does a lot of things to make sure that their units are easier and less costly to maintain over the long haul.

They give provable results.

I’ve probably put in somewhere between 1,000 and 1,200 units over the years, and one of the things we’ve been able to consistently do is prove that our equipment produces results when it comes to fixing people’s water. We know that we’re actually delivering good quality water and our units are doing something besides just sitting in your home and making you think they’re effective. We love the fact that the Evolve Series does exactly what we expect.

If you have any questions about how the Evolve Series can treat your home’s water, contact us online or give us a call at 540-483-9382.

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In 2014, my brother Brian and I bought Wisler Plumbing from our father. We set the company on a trajectory for growth, and a lot of our branding and campaigning was centered around who we are. My father started the company back in 1986 and a large part of what Wisler Plumbing is today is thanks to the foundation that he put into place. ‘Thanks, Dad’ is a way to show the meaning behind that story in few words.

We were very fortunate and blessed to be raised by a concerned, loving father. He was working a lot of the time, but he was present in our lives as much as possible. We had a very active father in our lives and along that path we were taught many valuable lessons. Who we are today—and what this organization is today—is due to his morals, his values, and his aspirations about what Wisler Plumbing would eventually become. When we really understand the sacrifices that were made, and the opportunity that we were given, the natural response is for us to be grateful and extend our thanks however possible.

My father was committed to quality plumbing and doing the job right. He made sure that the work that was done would last for a long time. He was also highly dedicated to customer service. Even when something didn’t end up how a customer wanted, they could always rely on the fact that my father would stay true to his word. If he said he would do something, it would get done no matter what (even if it was a major sacrifice for him). He taught me the importance of holding our word high and serving the community and our clients, even if it meant sacrifices from family, time, or money. I think those are some of the values that our organization continues to carry forward.

If you find significance in the same values that we do, and you want to work with a team that puts customer service and quality at the forefront of every job, reach out to us today by contacting us online or giving us a call at 540-483-9382.

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When it comes to our water supply, most people don’t know what the EPA is in charge of regulating and what’s in the hands of our local water utilities. As essential as water is, it’s something that we should all be educated about.

The EPA enforces what they call primary standards. (I won’t list them all here, because there are so many.) If these primary standards aren’t met, then the water would have the possibility of making someone ill. Primary standards look at things like arsenic, chlorine, lead, bacteria, high levels of fluoride, nitrates, etc. It’s mandatory that local water utilities adhere to these standards so that the water is safe to drink by the public.

Another set of standards is called secondary standards. These are recommendations for the EPA that are nonenforceable. While the EPA will recommend that these standards are met, it is not required that the local water company meets them. These are more cosmetic issues like color, iron, pH, sulfur, smells, and total dissolved solids (like calcium). Most good water companies will adhere to these secondary standards, but remember, it’s really up to their own discretion.

To obtain more detailed information about exactly what’s contained in each of these standards, visit the EPA’s website. If anyone has a question about exactly what’s in the water at their home, we do free in-home water testing. It’s a very simple process: just give us a call and set up an appointment for a specialist to come to your home. We mainly test for the secondary items and the test usually takes from an hour and a half to two hours to complete. Once we’re done, we’ll be able to give the results for most of the secondary standards right at your home.

Contact us online or give us a call at 540-483-9382 if you have any questions about the different water standards, how they impact your home, or what you can do to have the best possible water quality.

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We’re proud to sponsor the local Roanoke Rail Yard Dawgs hockey team, mainly so that we can build relationships and give back to our generous community. This upcoming hockey season starts after the new year on February 2nd, 2019. The night’s theme is going to be superhero night, and it’s probably going to be centered around heroes in families.

If you would like free tickets to the game, go to WislerHockey.com and submit a hero story of your own. It could be about a family member, friend, or somebody who you know is a personal hero. After receiving your entry, we will send you a maximum of four tickets. The deadline to submit an entry is January 18th.

Just like last year, we’re going to do some pre-game activities for kids. They will probably include face painting, some door prizes, and other fun surprises. Our staff will be there and they’ll have lots of cool things to give out. We’ll also have some gifts for the attendees. That particular night is what the Rail Yard Dawgs call family four pack night. So if you have a family, you can get discount tickets for concessions along with the admission tickets themselves.

It’s going to be a fun start to the hockey season this coming year, and we definitely look forward to having a fun family night at the Rail Yard Dawgs hockey game. If you have any questions about Wisler Plumbing hosting the 2nd Annual Dawgs Night, contact us online or give us a call at 540-483-9382.

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The Environmental Protection Agency, or EPA, governs products and resources that are used within the US. They ensure the safety and health of the public by monitoring our food and water supply. Most of their regulations focus on this goal, but they also create environmental regulations that apply to our natural resources. The EPA regulates potable water, which is the water we drink every day. They protect us from many potential health crises, especially when you consider how essential water is to life. Water literally has the potential to introduce disease and sickness to a massive amount of people. The EPA is a very important agency and we might not even be aware of their role in our day-to-day lives.

 

Just because you might have safe water, that doesn’t necessarily mean that you actually have really great water for your household or plumbing system. That’s where the Water Quality Association comes in. The WQA is a privately held nonprofit organization that fills a very different role from the EPA (which is a federal government agency). They piggyback on the standards that the EPA has put into place, but they also look at the other water issues that need to be addressed, such as water hardness. They are really about educating people about water quality as well as taking decent water and turning it into the highest quality water possible.

 

Visit the Water Quality Association website to gain access to a tremendous amount of information and educational documents. Our team/organization is actually a member of the WQA, and it’s definitely a certification that you should look for when hiring a professional to test your water and give recommendations about improving its quality. Companies that are Water Quality Association certified are more likely to be knowledgable about water quality in general.

 

If you have any questions about the EPA and WQA’s role in your home’s water quality, or if you want to find out what you can do to have the highest water quality possible, reach out to the team at Wisler Plumbing by contacting us online or giving us a call at 540-483-9382.

 

 

 

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